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Discussion topic: Sky Q & Paramount Plus issues

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This message was authored by JulianW1 This message was authored by: JulianW1

Sky Q & Paramount Plus issues

I have signed up to Paramount+ on my Sky Q box, I can sign in okay but when I go to watch something I just get the loading circle and never loads the program or film. Can someone help me fix this problem so I can actually watch something on paramount plus. Thank you!


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This message was authored by Mark_Jabez This message was authored by: Mark_Jabez Answer

Re: Sky Q & Paramount Plus issues

Hi @JulianW1 .
The only fix to this is
Press Home 
Scrole down to settings 
Highlight Settings - Press 0,0,1 then select(to go to the Hidden menu)
then Scrole down to apps
the Click on Refresh Apps. 

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This message was authored by Mark_Jabez This message was authored by: Mark_Jabez Answer

Re: Sky Q & Paramount Plus issues

Hi @JulianW1 .
The only fix to this is
Press Home 
Scrole down to settings 
Highlight Settings - Press 0,0,1 then select(to go to the Hidden menu)
then Scrole down to apps
the Click on Refresh Apps. 

JulianW1
Topic Author
This message was authored by JulianW1 This message was authored by: JulianW1

Re: Sky Q & Paramount Plus issues

Thanks for getting back to me, we will try that and hopefully 🤞. Thanks for your help.

 

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