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Discussion topic: Sky Q a terrible idea for us.

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This message was authored by: George167

Sky Q a terrible idea for us.

Why does our Sky Q drop connection with our EE Router. We are tired of having to reboot everything in one room another every day, when every other device we have performs perfectly with our broadband. It's so frustrating and we will definitely be looking to drop our subscription as soon as we can. 

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This message was authored by: MightyQuinn

Re: Sky Q a terrible idea for us.

Posted by a Superuser, not a Sky employee. Find out more

@George167 wrote:

we will definitely be looking to drop our subscription as soon as we can. 


Hi @George167   This Article shows you how to cancel.

This message was authored by: Laing1

Re: Sky Q a terrible idea for us.

Posted by a Superuser, not a Sky employee. Find out more

@George167 wrote:

Why does our Sky Q drop connection with our EE Router. We are tired of having to reboot everything in one room another every day, when every other device we have performs perfectly with our broadband. It's so frustrating and we will definitely be looking to drop our subscription as soon as we can. 


@George167 is this when you are connected by wifi or ethernet ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: George167

Re: Sky Q a terrible idea for us.

It's a wifi connection @Laing1

This message was authored by: Laing1

Re: Sky Q a terrible idea for us.

Posted by a Superuser, not a Sky employee. Find out more

@George167 wrote:

It's a wifi connection @Laing1


@George167 ahh right as there was a problem with the EE router over ethernet but its obviously not that problem 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Avatar for George167
Level 1 icon
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This message was authored by: George167

Re: Sky Q a terrible idea for us.

We just have to restart the whole system and put in lengthy passwords every time we turn the tv on. It's very frustrating! Thanks for you reply. As soon as we can cut loose from our contract we will. A great shame as we've been with Sky for decades. @Laing1 

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This message was authored by: George167

Re: Sky Q a terrible idea for us.

Hi @MightyQuinn much appreciated 

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