Sky Q - TV Picture Loss

[Minty92]

On virtually every recording I do or anything downloaded while watching it the screen goes blue and a message states the following "This channel is currentley unervailable please try again later" . It can do this 2 oar 3 times on an 1 hour proggramme. Every time it will be at different times. Anybody else have this issue?

[Addie15]

Hi there, Minty92. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.