Sky Q Stuck

[DanSeex]

Hi my q box is stuck on 'you will be ready in couple of minutes, have restated numerous times now and no joy, phone number is as good as useless, can anyone assist please.

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147