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Discussion topic: Sky Q Samsung WiFi issue
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This message was authored by: Ellis4k
Message posted on 01 Jan 2026 08:56 PM
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Sky Q Samsung WiFi issue
I have Samsung tvs and have to disable with WiFi on the TVs for the sky q boxes to connect to the internet. Otherwise the sky q boxes keep say no connection every 5 mins. Mini boxes will not play records. One all disable on the tvs the sky q boxes work fine. Can this issue be fixed as I've had to disable all WiFi settings on every tv and some do
not have a sky q box connected.
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This message was authored by: Chodley
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Jan 2026 10:01 AM
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Re: Sky Q Samsung WiFi issue
Hard to say what's really causing the problem. Maybe try changing the wifi channel on your router to see if it helps at all.
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