Sky Q Recording

[phil19651]

Hi everybody,

Still only a fledgling with Sky Tv.

Why is it I record programmes on SD and they won't playback in SD. Sky ask "Press the red button if you won't to watch in HD"? I don't won't to pay extra for HD, when recorded in SD.

I have set recordings on SD.  Not all prorammes do this.

Example I am a big fan of Law & order (Special Victims Unit) on Sky Witness, It has recorded all five new shows in SD, but won't play.  The show was broadcasted in SD.

Please Help

Phil🐱👍

[nigea99 · Accepted solution]

---

@phil19651 wrote:

Hi everybody,

Still only a fledgling with Sky Tv.

Why is it I record programmes on SD and they won't playback in SD. Sky ask "Press the red button if you won't to watch in HD"? I don't won't to pay extra for HD, when recorded in SD.

I have set recordings on SD.  Not all prorammes do this.

Example I am a big fan of Law & order (Special Victims Unit) on Sky Witness, It has recorded all five new shows in SD, but won't play.  The show was broadcasted in SD.

Please Help

Phil🐱👍

---

hi @phil19651 

Are you sure they are in SD - if they have an S symbol this is not SD but Subtitles

If you haven't done this you, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

[phil19651]

Hello again,

Thank you very much for that info, it works great.

Phil😄😄😄😁