20 Mar 2024 11:25 AM
I've just set up the Sky Q mini box. Is it right that it doesn't seem to work when my main Sky Q box is on standby? Does this mean I have to have both TVs running at the same time to watch the TV with the mini box?
Also, none of the apps I have installed on my sky Q box seem to show on the mini. The main purpose of having a mini for this second TV was because I understood it would mean I could run apps such as netflix on it, without the need for having a Smart TV. Is this not the case?
Many thanks
20 Mar 2024 11:29 AM - last edited: 20 Mar 2024 11:32 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Laura84uk Mini boxes work when the Main box is in Standby. I would start by checking that the new Mini box has its Software up to date. It should be Q250.
Home -> Settings -> System info -> Software version -> Setup.
All Apps should be available on the Mini box.
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