Sky Q - DECO Mesh issues

[JabbaBabba28]

Hi I own a set of 3 Deco E4 units. My issue is that I need the Deco mesh system as I have an annexe in the garden, and I use it to get wifi to the smart tv, phones, and latop down there. The router is in the front of the house, the Glass tv in the back of the house, and the garden annexe about 50 efeet away. When I had the Sky Q box, I had the main deco pod by the router at the front of the house, the 2nd Deco pod by the Sky Q box, and the 3rd Deco in the garden annexe.which used to work great with the Sky Q box, and the Sky router. The signal was strong enough to reach down the garden and get a wifi signal to the smart TV and my mobile phone and laptop etc. It was not hard wired in, just doing what deco does! However now I no longer have a Sky Q box but now have  a Sky Glass TV.  and I have no idea how to configure it so that I can get a wifi signal to the annexe ... I have a lodger moving into the annexe on Monday and I promised her wifi! - help!! please!! thank you

[Chodley]

Won't the decos provide that?

The Glass TV seems a red herring here.

[slipd]

Had this issue when I got my new, local-fibre connection, early 2024. Invested right away in 4x X60's...

In short, Deco Mesh doesn't like Sky Q kit being connected - my solution was to cat5 my primary Sky Q box and let my 2x Mini Boxes connect to the Sky Q 'mesh' network through the primary Q box. Been rock solid ever since 😉

Good luck!

[Paz1]

My issue has been resolved. Main sky q box is connect via lan cable. Sky have issued me a WiFi extender which I have connected to the sky q box through WiFi. Switched off 2.4GHZ on the extender and sky q box and all is functional. I have 4 mini boxes main sky q box connected through house and out house without any issue.  

[JabbaBabba28]

so do I plug the deco into the sky glass tv do u think? thanks

[Chodley]

No

Is the deco in the annex not able to connect to the deco in the house?