Afraid you are not contacting Sky directly here as this is a customer forum. If you need to contact them you need to try the following link. https://www.sky.com/help/home. You can then use the correct help path to get help with your issue or Chat to Sky Assistant.
It’s always recommended to be signed in to sky.com, this is so Help can identify your products, but also for services such as Messaging where it can’t check agent availability until you are signed in.
