06 Nov 2023 05:35 PM
As per subject.
Currently without sky as satellite dish blocked temporarily by scaffolding so reliant on the wifi connection to allow access to apps.
However the internet connection drops every 20-30 minutes without fail and asks to be connected.
No other devices are affected around the house and wifi reception is very strong (Vodafone).
I see others have the same issue but not resolutions posted that I can see. Anxious to get this resolved please.
06 Nov 2023 05:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@Hydromove1 wrote:As per subject.
Currently without sky as satellite dish blocked temporarily by scaffolding so reliant on the wifi connection to allow access to apps.
However the internet connection drops every 20-30 minutes without fail and asks to be connected.
No other devices are affected around the house and wifi reception is very strong (Vodafone).
I see others have the same issue but not resolutions posted that I can see. Anxious to get this resolved please.
Without a satellite signal the box will stop working soon anyway.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion