@JH220279 wrote:
Hi, to see if anyone is having similar issues.
Over the last few days my Sky Q box seems to stall and wont come out of standby type mode and ive had to power cycle to get it to work, checking the software version on the box its stating its Q350.000.12.00L (679jvlc)
When you check the Sky website for what version it should be they are saying the following.
Sky Q Software version for all Sky Q box types: Q320.000.15.00L or Q330.000.09.00L
Just to add, the Q350 software is perhaps the reason for this, causing a possible HDMI handshake issue. I've occasionally experienced it myself but others have had more regular issues. Maybe Sony TVs are affected more.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
