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Discussion topic: Sky Mini - Ethernet

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This message was authored by: LW121

Sky Mini - Ethernet

We've just gone back to to Sky Broadband (max hub), we've got Sky Q main box which connected viabEthernet cable. We've also got a Sky mini box at the end of the garden which is also connected via Ethernet to the Sky max hub but we cannot get it to connect. Previously ran the same setup with Virgin but the mini just won't connect. Keep reading to ignore the WPS step but it just fails and if we try it it's trying to connect over WiFi so joins and then fails two seconds later. 

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This message was authored by: MightyQuinn

Re: Sky Mini - Ethernet

Posted by a Superuser, not a Sky employee. Find out more

Hi @LW121   Just to clarify, both Main box and Mini box are connected to two ports on the Sky Max router.

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This message was authored by: LW121

Re: Sky Mini - Ethernet

Yes both 

This message was authored by: MightyQuinn

Re: Sky Mini - Ethernet

Posted by a Superuser, not a Sky employee. Find out more

Hi @LW121   Have you turned off all WiFi on the Sky Q boxes?

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