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Discussion topic: Sky Mini Connection to Sky Q

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This message was authored by bwfc0907 This message was authored by: bwfc0907

Sky Mini Connection to Sky Q

I recently changed from sky broadband to Zen FFP.

Since the change my minis drop out. I am aware of the mesh that Sky sets up from the Q but how do the minis connect? 
Do I have to have WiFi turned on my mini and if I do should I have 2.4 or 5.GHz on?

 

if someone could just explain how they connect (in simple terms) it may help me to figure out my options to get up and running.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Mini Connection to Sky Q

Posted by a Superuser, not a Sky employee. Find out more

By default the mini's connect to the main Q box via their own 5GHz network on channel 36.  With a bandwith of 80MHz meaning up to channel 48 is used.

 

If your current (5GHz) WiFi is below channel 52 then they may interfere.

 

Boxes connecting direct to the Internet will only use a 2.4GHz connection.

I am just another Sky customer and my views are my own even if you don't like the answers
bwfc0907
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This message was authored by bwfc0907 This message was authored by: bwfc0907

Re: Sky Mini Connection to Sky Q

Thank you for the response. So a couple of questions. 

Does only 5Ghz. need to be turned on the mini boxes?

 

When you say boxes connecting to the internet - do you mean mini boxes connecting to the internet? Is that separate to the Sky mesh?

This message was authored by RS1462 This message was authored by: RS1462

Re: Sky Mini Connection to Sky Q

I have the same problem. Did you find a solution 

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