Sky F1 has message technical issue

[Manx+Tigers]

One of the reasons I pay for Sky Sports is so I can watch all the F1 races.  Today part way through the race the satellite signal was lost and the recording of the race stopped.  Been back to try and watch the highlights show but says there is still a technical issue and please try later.  I can get other sports channels but for some reason F1 is unavailable.  What is going on?

[Daniel0210]

@Manx+Tigers 

If you still have a ”No satellite signal” message, check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely either;
▫️a dish misalignment,
▫️a failing LNB (on the arm of the dish),
▫️water getting into the cabling,
▫️currently very heavy rain
so check the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company or landlord who will have their approved engineers to contact direct.

It’s worth mentioning that:

🔹 a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels (amongst the first to be affected may be TNT or GB News),

🔹 a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.