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Discussion topic: Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

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This message was authored by: julesman

Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

Hopefully someone from Sky can read this.  I had Sky Q installed yesterday but the engineer left a bag of tools at my house.  How on earth do I contact Sky to let them know??   The engineer lives in the same town as me but other than his first name I have no idea how to contact him or even how to speak to a human at sky.

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This message was authored by: lettice

Re: Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
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This message was authored by: Greenfingers001

Re: Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

Thanks for escalating this. We’ve sent @julesman an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

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