Sky Connectivity

[Klcd1]

My sky Q box keeps loosing Connectivity. I am constantly having to reset my box. The Internet keeps cutting off. Also this has been going on for a few months now I rang up and got sent a new router although nothing has changed.

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147