@Maisie2814 wrote:
I am a new Sky customer and am paying for sky cinema however when I try to watch a movie it says I need to upgrade.
hi @Maisie2814
Please can I ask you to change the download preference to SD in
Main Menu -> Settings -> Setup -> Preferences
and then try downloading something from Catch up or On Demand from a normal entertainment channel & see if you get the same message
