@Psybertron wrote:
We pay for ad-skipping too. Jeez folks listen to the actual complaint:
All these functions depend on different streaming apps, which the Sky Stream "Puck" gives you access to, but all the controls are via the few buttons on the remote, and all the functions behave differently on the different apps. Catch-up after the programme is uploaded, catch-up delayed during broadcast, pausing, ad skipping, seeking previous content all different with no common menu, and no reliability if you forget which function works which way on which app and which provider the content was originally provided by or if some streaming glitch happens during one of the processes. The number of times we get half-way through something and find we can never recover the rest. It's a dogs breakfast!
The Q-Box is in a different league, one interface, reliable service - and there is no good technical reason why they don't provide it - so lousy service in my book on top of lousy customer service generally. Service designed to lock-in the providers to their consumers eyeballs - Sky adds no value..
I think I can count the number of times I've "got halfway through something and find I can never recover the rest" on the fingers of one foot. How are you managing this? All the apps have "continue watching" options even though they try to put them below the fold, like a supermarket putting the essentials as far from the door as possible.
I still don't see the point of you giving a customer service rep grief for not magicking up a hardware and cloud platform that doesn't exist, with expensive infra Sky clearly don't have the budget or commercial incentive to produce, containing all the world's content that they don't own.
Do you call up BMW all furious about the lack of a 500 mile range zero emissions iX5 for 25k?
