01 Aug 2023 10:25 AM - last edited: 01 Aug 2023 10:27 AM
I have a question regarding broadband and the Sky wifi booster in my house. Currently I am with Sky for Broadband and TV and the engineer installed a little white box with three green lights on it to boost the signal in one of our rooms.
I was never quite clear if this box is to boost the wifi or the TV signal or both.
Anyway, if I change my broadband provider away from Sky, but I keep Sky TV, will this box become useless and I'll need to install an off the shelf booster?
Edit: Also - my miniboxes are quite far away from the main Sky Q box and the router (currently Sky) is physically in between them. Does this also mean I'll hvae issues with my TV signal if I don't use Sky router anymore.
(I am already aware that I will need to program my Sky Q and miniboxes manually as wifi access points if I change Broadband providers).
02 Aug 2023 09:07 AM
Posted by a Sky employeeHi @Cat1967
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Aug 2023 09:07 AM
Posted by a Sky employeeHi @Cat1967
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
03 Aug 2023 05:13 PM
Posted by a Sky employeeUpdate-We are closing this session now but if there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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