This discussion topic has been answered Discussion topic: Sky Booster Box if changing Broadband
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Message posted on 01 Aug 2023 10:25 AM - last edited: 01 Aug 2023 10:27 AM
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I have a question regarding broadband and the Sky wifi booster in my house. Currently I am with Sky for Broadband and TV and the engineer installed a little white box with three green lights on it to boost the signal in one of our rooms.
I was never quite clear if this box is to boost the wifi or the TV signal or both.
Anyway, if I change my broadband provider away from Sky, but I keep Sky TV, will this box become useless and I'll need to install an off the shelf booster?
Edit: Also - my miniboxes are quite far away from the main Sky Q box and the router (currently Sky) is physically in between them. Does this also mean I'll hvae issues with my TV signal if I don't use Sky router anymore.
(I am already aware that I will need to program my Sky Q and miniboxes manually as wifi access points if I change Broadband providers).
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Message posted on 02 Aug 2023 09:07 AM
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Hi @Cat1967
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
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Message posted on 02 Aug 2023 09:07 AM
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Hi @Cat1967
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 03 Aug 2023 05:13 PM
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Re: Sky Booster Box if changing Broadband
Update-We are closing this session now but if there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.
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