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Discussion topic: Sky Atlantic

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Ianmcewan42
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This message was authored by Ianmcewan42 This message was authored by: Ianmcewan42

Sky Atlantic

‎29 Nov 2024 12:33 AM

Wy can't I view sky atlantic

 

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Chodley
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This message was authored by Chodley This message was authored by: Chodley

Re: Sky Atlantic

‎29 Nov 2024 05:45 AM

Posted by a Superuser, not a Sky employee. Find out more

Don't know. What happens when you try?

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nigea99
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Re: Sky Atlantic

‎29 Nov 2024 06:22 AM

Posted by a Superuser, not a Sky employee. Find out more
@Ianmcewan42 wrote:

Wy can't I view sky atlantic

 

I suspect you may be referring to downloads & being asked to upgrade

 

This can happen if you do not have the HD add on

If this is the case then, as the default download quality is set to HD (high Definition) not SD then when you try to download and watch you are prompted to upgrade (i.e. take out the HD subscription)

You, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

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