0

Discussion topic: Skip card

Reply
This message was authored by: Terashly

Skip card

I am receiving a message saying This vewing card is not authorised. 

Reply

All Replies

This message was authored by: oldfella

Re: Skip card

Posted by a Superuser, not a Sky employee. Find out more

@Terashly wrote:

I am receiving a message saying This vewing card is not authorised. 


Hi @Terashly 

Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback

No call is actually made but the Viewing card should be refreshed.

This message was authored by: caesarome

Re: Skip card

Posted by a Superuser, not a Sky employee. Find out more

Have you ordered another service like Sky Glass or Stream ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply