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Discussion topic: Signature Package

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This message was authored by VWR1 This message was authored by: VWR1

Signature Package

Since I can watch only one channel at a time, how do I reduce the cost of my Signature pack by trimming channels in the package?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@VWR1 wrote:

Since I can watch only one channel at a time


@VWR1 

Everyone can only watch one channel at a time… but 
To remove part of your Sky Q/+ TV package you will need to contact Sky and give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Signature Package

Posted by a Superuser, not a Sky employee. Find out more

It's not clear what you're asking?   The Signature pack is fixed - you cannot change what it consist of.

 

So you can't remove Sky Max from it for example (with a corresponding reduction).

I am just another Sky customer and my views are my own
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