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Discussion topic: Setting ua third box but remote not functioning at all.

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This message was authored by Jebz67 This message was authored by: Jebz67

Setting ua third box but remote not functioning at all.

I am trying to set up a third box in my dining room. I have got to the part where I have to use the remote provided and it is not working or accepting the buttons pressed the middle dot in the centre of the arrow keys. It is part 1 of 4 to connect to WiFi.

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This message was authored by oldfella This message was authored by: oldfella

Re: Setting ua third box but remote not functioning at all.

Posted by a Superuser, not a Sky employee. Find out more

@Jebz67 wrote:

I am trying to set up a third box in my dining room. I have got to the part where I have to use the remote provided and it is not working or accepting the buttons pressed the middle dot in the centre of the arrow keys. It is part 1 of 4 to connect to WiFi.


Hi @Jebz67 

Reset your mini remote by pressing  and holding 7 & 9 together on the remote until it’s led flashes four times. 
This will set it to infrared which will work all Q boxes.   However the remote must be pointed directly at the mini box.

Switch your mini box back on and you then you should be able to get past step 1 of 4.

Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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