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Discussion topic: Service Checker reports a problem but no solution

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This message was authored by LentheLock This message was authored by: LentheLock

Service Checker reports a problem but no solution

When I run the Service Checker on My Sky it's claims there is a problem with my Sky Q box (flagged in red with warning triangle) and recommends we go "Fix it" yet when I try to it asks me waht the problem is. I've no idea as Checker didn't specify! Tried the bot but that just goes round in circle without generating any useful response.

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This message was authored by oldfella This message was authored by: oldfella

Re: Service Checker reports a problem but no solution

Posted by a Superuser, not a Sky employee. Find out more

@LentheLock wrote:

When I run the Service Checker on My Sky it's claims there is a problem with my Sky Q box (flagged in red with warning triangle) and recommends we go "Fix it" yet when I try to it asks me waht the problem is. I've no idea as Checker didn't specify! Tried the bot but that just goes round in circle without generating any useful response.


Hi @LentheLock 

What issues do you have with your Q box???

LentheLock
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This message was authored by LentheLock This message was authored by: LentheLock

Re: Service Checker reports a problem but no solution

As I said in the original post Sky Checker comes up with an unspecified fault!

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Service Checker reports a problem but no solution

Posted by a Superuser, not a Sky employee. Find out more

@LentheLock wrote:

As I said in the original post Sky Checker comes up with an unspecified fault!


Yes, but if you have no issues then ignore it?

I am just another Sky customer and my views are my own
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