Discussion topic: Series link not working
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Message posted on 17 Sep 2024 07:25 PM
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Series link not working
Series link did work but hasn't worked in 2024 . Series like coronation street and mafs you have to record every episode separately even when it has the series link is on showing the up and down arrows, ok when you remember but do miss episodes. Anyone know a setting that might be causing it. I have taken the eco mode off ,powered down but still no joy.
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Message posted on 17 Sep 2024 07:28 PM
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Re: Series link not working
@Rob+Power wrote:
Series link did work but hasn't worked in 2024 . Series like coronation street and mafs you have to record every episode separately even when it has the series link is on showing the up and down arrows, ok when you remember but do miss episodes. Anyone know a setting that might be causing it. I have taken the eco mode off ,powered down but still no joy.
Hi @Rob+Power
The majority of series link failures or repeats are normally down to the Host Broadcaster coding incorrect link information. Main line channels however don't often make mistakes.
You could try the following procedure.
First make a note of all your series links in ~Recordings - Scheduled.
Then first remove just the series link from each scheduled recording. ( Don't remove or cancel the recording at this stage, just remove the series link)
After you have removed all the series links then Cancel every scheduled recording.
Once the scheduled section is completely empty reboot the Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Once the box is completely back up and running re add all your series links.
See how it goes.
Message posted on 17 Sep 2024 08:50 PM
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Re: Series link not working
No didn't work thanks though
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