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Discussion topic: Sending mini box back
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This message was authored by: Alison1965
Message posted on 11 May 2026 10:23 AM
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Sending mini box back
I have to send my mini box back today , it says hand old box back to courier, do I have to give the remote and cables as well or just the mini box ?
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 11 May 2026 10:27 AM - last edited: 11 May 2026 10:28 AM
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Re: Sending mini box back
Hi @Alison1965 The driver (normally DPD) will swap anything you give them. So if you don't want to swap the remote and cables, don't hand them over. Just make sure they are ready by your door, they will not wait if you have to disconnect anything.
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