0

Discussion topic: Screen keeps going blank after minute or two when sky q is in but can still hear sound, any idea?

Reply
This message was authored by Swallowmead This message was authored by: Swallowmead

Screen keeps going blank after minute or two when sky q is in but can still hear sound, any idea?

Screen goes blank but sound still on. When switching back on the same happens after a minute or so,

Reply

All Replies

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Screen keeps going blank after minute or two when sky q is in but can still hear sound, any idea

Posted by a Superuser, not a Sky employee. Find out more

@Swallowmead wrote:

Screen goes blank but sound still on. When switching back on the same happens after a minute or so,


@Swallowmead 

You could try a Reset Settings in the hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.

Scroll down to Reset
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you may have to re pair your Bluetooth remote If you use one.


....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion