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Discussion topic: Screen goes black. Not a TV issue

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jacquig60
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This message was authored by jacquig60 This message was authored by: jacquig60

Screen goes black. Not a TV issue

‎02 Nov 2024 11:39 AM

Screen will go black but you can still hear sound. Switch on and off picture comes on for a minute or two then same thing happens. Live TV is fine on TV
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MightyQuinn
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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Screen goes black. Not a TV issue

‎02 Nov 2024 01:10 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @jacquig60   Live TV via terrestrial and HDMI input are completely different things. Have you tried rebooting your Sky Q box and/or using a different HDMI input on the TV?

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