0

Discussion topic: Scaffolding causing no signal

Reply
This message was authored by: Del1947

Scaffolding causing no signal

Can anyone help me our neighbour has had scaffolding put up which has caused us to have no signal to our sky q is there anything we can do to fix this?

 

Reply

All Replies

This message was authored by: Daniel0210

Re: Scaffolding causing no signal

Posted by a Superuser, not a Sky employee. Find out more

@Del1947 
Hopefully it won't be up for too long. Sky would charge about £65 to move the dish if there was another suitable location for it. I presume a private satellite company would charge about the same. 

Sky Q does need a periodic 'Keep alive' signal which is sent via Satellite which is why the apps & catch up will eventually stop. You should be able to use Sky Go whilst you wait for the scaffolding to be removed.

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply