As I write I have picture on Sky Sports UHD, Sky Sports football,Sky Sports F1 Sky Sports Golf. The rest other Sports channels I get "This channel is currently affected by a problem with your satellite signal"
Posted by a Superuser, not a Sky employee. Find out more
@Fidel+59 A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Very common, as mentioned at the end of my reply above.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
So, are you connected to a communal dish? If so you'll need to report it your landlord or building management company so perhaps see if other residents are having issues as well.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
