26 Nov 2023 12:44 PM
Need help
26 Nov 2023 12:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@OliverHowarth wrote:
Need help
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.
26 Nov 2023 12:50 PM
Posted by a Superuser, not a Sky employee. Find out moreYou haven't provided much in the way of info so if you're seeing ”No signal” that tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion