15 Feb 2024 06:09 PM
The watch from start feature has stopped working on my SKY Q for the channels like BBC where it used to work.
I am still offered the prompt and the screen goes black and flips to BBC iPlayer as it tries to download as normal, but it then just starts the show midway through at the same point I had pressed the button to try and watch from start.
15 Feb 2024 06:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@Stiggy111 wrote:
The watch from start feature has stopped working on my SKY Q for the channels like BBC where it used to work.
I am still offered the prompt and the screen goes black and flips to BBC iPlayer as it tries to download as normal, but it then just starts the show midway through at the same point I had pressed the button to try and watch from start.
@Stiggy111 just tried on my box and working fine here Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion