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Discussion topic: Rte and virgin media stations glitching

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This message was authored by: Terri-mac

Rte and virgin media stations glitching

Rte 1, virgin one and virgin two glitching on sky q. Every other station is working perfectly. Including these on the +1 stations. Have unplugged and restarted several times. Still the same. Wifi also restarted to ensure they were working and connected. 

 

Help please.....

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This message was authored by: oldfella

Re: Rte and virgin media stations glitching

Posted by a Superuser, not a Sky employee. Find out more

@Terri-mac wrote:

Rte 1, virgin one and virgin two glitching on sky q. Every other station is working perfectly. Including these on the +1 stations. Have unplugged and restarted several times. Still the same. Wifi also restarted to ensure they were working and connected. 

Help please.....


Could be a slight dish misalignment @Terri-mac 

This will not necessarily affect all channels but just those with weaker signals.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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