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Discussion topic: Router from other suppliers

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This message was authored by: Henry+Mcghee

Router from other suppliers

I have a router from Vodafone due to fibre being brought into my area but only had 3 options none were sky or bt, 2 were new that left me Vodafone at first all was fine 500 speed sometimes more and sometimes 400 but had problems with connectivity too mini boxes in upstairs rooms fading so was upgraded too superior router, asked for it to be installed by a engineer but was told they don't employ them anymore, all issues are sorted over the phone after 2 months of issues I eventually changed back to my old box with it's faults and after 2calls to Vodafone and them going live with my phone as a camera I'm still ooo the main issue originally was it not allowing me to log into the box as it was continually showing out of range, yesterday when I'm on the phone with there engineer from Egypt and as I have 1main box and 3 mini boxes I was upgraded too superior and down the stairs 14 times but she got ratty and blurted out don't you have a neighbour or friend that could help us, I was knocked backwards at this at this point today I have a system that continuously needs the password installed into each mini and know it has lost all its information on the main box were do I go from here. 

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This message was authored by: Chodley

Re: Router from other suppliers

Posted by a Superuser, not a Sky employee. Find out more

Get powerline adapters. The minis don't use the router, they need to talk direct to the Q.

 

Also, I recommend the use of sentences for clarity.

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