Returns

[Kirstie4]

I have been sent a box to return my sky products. however, I am slightly confused as there is only one box? 
it states on the letter that the only thing I need to return in the sky broadband hub/power cable. Is this correct? Do you  not need the sky tv box? 

thank you 

[Daniel0210]

@Kirstie4 

That's probably the box for the hub. If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q]. 

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.