0

Discussion topic: Returns

Reply
Avatar for Brian21
Level 0 icon
What's this?
This message was authored by: Brian21

Message posted on ‎02 Dec 2023 03:10 PM

Returns

I have just received my box to return Sky Q boxes etc.. however there are no prepaid returns labels with it. Do these come separately? 

Report post
Post 1 of 2
217 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Dec 2023 03:15 PM

Re: Returns

Posted by a Superuser, not a Sky employee. Find out more

@Brian21 
This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 2
214 Views
0 Likes
Reply
Reply