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Discussion topic: Returns bpx not big enough

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This message was authored by: JONESES2

Message posted on ‎22 Apr 2026 11:47 AM

Returns bpx not big enough

The returns box from sky is too small for the old box we have. What do we do?
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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎22 Apr 2026 11:51 AM - last edited: ‎22 Apr 2026 11:52 AM

Re: Returns bpx not big enough

Posted by a Superuser, not a Sky employee. Find out more

Get a bigger one and use the same packaging labels.

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Avatar for Daniel0210
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Message posted on ‎22 Apr 2026 12:20 PM

Re: Returns bpx not big enough

Posted by a Superuser, not a Sky employee. Find out more

@JONESES2 

If you happen to have cancelled broadband and Sky Q the broadband packaging should arrive first as the notice period is only 14 days whereas for Sky Q it's 31 days. 


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This message was authored by: Chodley

Message posted on ‎22 Apr 2026 12:26 PM

Re: Returns bpx not big enough

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Good point 👍

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This message was authored by: Chodley

Message posted on ‎22 Apr 2026 12:28 PM

Re: Returns bpx not big enough

Posted by a Superuser, not a Sky employee. Find out more

Hang on - what "old box"?

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