Returning equipment

[Jcw65]

We cancelled sky in July/August sent equipment back we have proof of posting yet we are still getting packaging sent and threats of we need to pay for equipment also sky have taken a payment out in October trying to actually speak to someone is near on impossible 

[Laing1]

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@Jcw65 wrote:

We cancelled sky in July/August sent equipment back we have proof of posting yet we are still getting packaging sent and threats of we need to pay for equipment also sky have taken a payment out in October trying to actually speak to someone is near on impossible 

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@Jcw65 I have escalated this to sky

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The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147