Returning Equipment after cancelling contract

[mikul-82]

Hi,

I've received the packaging to return the equipment after cancelling my contract. I purchased two mini boxes and they are listed on the equipment to return. Is this a mistake or do I return them and get refunded for them? 
Thanks

[nigea99]

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@mikul-82 wrote:

Hi,

I've received the packaging to return the equipment after cancelling my contract. I purchased two mini boxes and they are listed on the equipment to return. Is this a mistake or do I return them and get refunded for them? 
Thanks

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hi @mikul-82 

you need to return them &, unfortunately, you will not get a refund as the fees were not purchase but one aff non-refundable admin fees

If you don't retrun them you will be charged further and they still will remain SKY's property (any such non-return charge in this case is refunded when they are finally returned) 

[Daniel0210]

@mikul-82 

No mistake. Mini boxes are loaned to you. What you paid was an admin/activation fee (non refundable).

[mikul-82]

Thank you for your answers. Pretty much confirmed my reasons for leaving this money grabbing company. Awful service. 

[Daniel0210]

@mikul-82 

Mini boxes have never been sold to customers. It's nothing new. Remember to get proof of posting your equipment back and keep it indefinitely.