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Discussion topic: Return address for returning sky Q equipment

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This message was authored by: JoWow

Return address for returning sky Q equipment

I need to return my sky Q equipment but have lost the return label that came with the return packaging. I've gone on to the Royal Mail returns website and gone through to the sky returns label section but it is asking for door number and postcode for the return address. I've looked at other messages on here and all the answers are pointing people to the returns help page on the sky website which I have already looked at and can't find a return address anywhere. Does anyone actually know it? Thanks

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This message was authored by: MightyQuinn

Re: Return address for returning sky Q equipment

Posted by a Superuser, not a Sky employee. Find out more

Hi @JoWow   It is asking you for your address, not the return address which is automatically entered.

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This message was authored by: JoWow

Re: Return address for returning sky Q equipment

No, it is asking for their address.

It asks for my details and address underneath. 

I've literally just been into the post office and they confirmed that it is asking for the door number and postcode for where to send it to sky because the details are not coming up for some reason even though I went on to the Sky return label section on the royal mail website

This message was authored by: MightyQuinn

Re: Return address for returning sky Q equipment

Posted by a Superuser, not a Sky employee. Find out more

Hi @JoWow   Are you using the correct link? Return Sky TV. The only address you have to enter is your own. How can you enter an address if you don't know it.

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