Reset PIN not working

[spud71]

I just upgraded to a Sky Q box, and was annoyed to discover that the PIN is still a "feature".
My PIN from my Sky HD box didn't work.
The default 0000 didn't work.
The last 4 digits of my Sky account number didn't work.
The last 4 digits of my bank account number didn't work.
I can't reset the PIN in the Q box, because it's asking for the current PIN.
I've logged into My Sky and reset the PIN a few times, and powered the Q box off and on again.
But the new PIN number still doesn't work on the Q box.
Help!

[Laing1 · Accepted solution]

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@spud71 wrote:

I just upgraded to a Sky Q box, and was annoyed to discover that the PIN is still a "feature".
My PIN from my Sky HD box didn't work.
The default 0000 didn't work.
The last 4 digits of my Sky account number didn't work.
The last 4 digits of my bank account number didn't work.
I can't reset the PIN in the Q box, because it's asking for the current PIN.
I've logged into My Sky and reset the PIN a few times, and powered the Q box off and on again.
But the new PIN number still doesn't work on the Q box.
Help!

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@spud71 the default pin number on Q is the last 4 digits of your viewing card 

you can find your card number by pressing the home button scrolling down to settings then system info

[spud71]

Ah!
The card number PIN works on the locked channels, but the Reset PIN screen says that it's the wrong PIN (and it also refuses the PIN that I reset the PIN to in MySky).
I guess that I'll just have to put up with this buggy "feature".
Thanks.

[Annie1957]

No help at all,I only wanted to speak to an advisor