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Discussion topic: Replaying recorded programmes from Quest Channel

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This message was authored by: Welshcol

Replaying recorded programmes from Quest Channel

Having recorded a programme from Quest Channel, eg Giro highlights, try to replay and am advised there is a "technical problem playing this channel".

Recording "appears" to be there but can't fast forward, rewind or pause.

If I attempt to do any one of these goes back to the start and gets stuck!!

Any solution ? or any one else with same problem?

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This message was authored by: lettice

Re: Replaying recorded programmes from Quest Channel

Posted by a Superuser, not a Sky employee. Find out more

Try a restart of your Sky Q box

 

  1. Press standby on your Sky Q remote, then switch off or unplug your box at the mains.
  2. Check there are no lights on the front panel of your Sky Q box and all cables are securely connected.
  3. Plug in and switch your Sky Q box back on at the mains.
  4. Wait for the on-screen instructions to disappear then press Home on your Sky Q remote.

Some features may take up to 5 minutes to return.

Sky Community Superuser. What is a Superuser? Click here to find out
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This message was authored by: Welshcol

Re: Replaying recorded programmes from Quest Channel

Thank you for speedy reply and will give it a try.

Will update if, or if not!!, succesful.

👍👍

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Topic Author
This message was authored by: Welshcol

Re: Replaying recorded programmes from Quest Channel

Did a Sky Q box restart and "problem" appears to have been resolved.

Had not done it before since have had to do several restarts following the Sky "technical outage" pm on Thursday 22nd May.

👍👍 Many t

Spoiler
 

hanks anyway.

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