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Discussion topic: Replacement sky mini box

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This message was authored by: Dub1

Message posted on ‎07 Jan 2024 12:53 PM

Replacement sky mini box

Good morning I've spoke to one of your operators this morning at 11:08am regarding my sky mini box a replacement was agreed to be delivered tomorrow and a confirmation would be sent via text and email as of yet I've received nothing, can you confirm this is going to happen many thanks Darren Allsworth 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Jan 2024 12:56 PM

Re: Replacement sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Dub1 

We can't confirm this. We are customers on here trying to help other customers. You aren’t talking to Sky Customer Services.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎07 Jan 2024 12:57 PM

Re: Replacement sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Dub1 

We are customers here who help each other so you are not talking to Sky support via here I'm afraid,

 

It might be it will take a day or two to be sent as a next day delivery (with today being a Sunday) does appear to be a pretty quick delivery schedule.

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