Repeated issue with Sky Q box

[Abi93]

Good Morning, I am having issues with the Sky Q box needed to be reset every few days. I have followed the instructions and it has worked. But it is the repeated nature of it needing to be reset. The box is quite old now so I dont know if that is the problem. Any advice would be great.

[-Heather-]

Hi @Abi93, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141