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Discussion topic: Renewal of contract

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This message was authored by: Jules171

Renewal of contract

Hi can someone advise me please

 

I I have sky broadband sky tv and sky talk for to renew it costs £85.50 they won't budge of this price is this high according to google it is higher than it should be.  All advice welcome tried to cancel Sky cinema no go only wanted Sky essential package but told it is only available on Sky streaming services which I don't want. Thank you

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This message was authored by: Chodley

Re: Renewal of contract

Posted by a Superuser, not a Sky employee. Find out more

Yeah essentials has disappeared for Q sadly

 

But you should be able to cancel Cinema and just have Signature

 

Doesn't really matter what we think of the price but I pay more than that for just Sky sig+cinema (plus multiroom and UHD), no broadband, no phone line

This message was authored by: Angel_Aka

Re: Renewal of contract

@Jules171 

The best deals only tend to come after you've submitted a cancellation request, this gets you through to the retentions team, and subsequently the winback team. Simply asking to renew a contract tends not to garner much in the way of a discount, if any. 

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