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Discussion topic: Remote

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Avatar for Georgie+2023
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This message was authored by: Georgie+2023

Message posted on ‎29 Mar 2023 08:00 AM

Remote

Changed batteries and still not working done 7&9 4&6 1&3 still nothing 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎29 Mar 2023 08:12 AM

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

Assume you have tried everything in the Sky help article

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/fixing-my-remote/artic...

 

If none of the above fixed your problem, follow the link below and select get in touch, where there is a form to get a replacement remote
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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