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Discussion topic: Remote sky mini box not working

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This message was authored by: Osbert

Message posted on ‎21 Jun 2023 05:09 PM

Remote sky mini box not working

My sky mini box in another room to the main box keeps disconnecting from the Wi-Fi. 

I have tried switching on and off but this does not fix the issue

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Avatar for Osbert
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This message was authored by: Osbert

Message posted on ‎21 Jun 2023 05:10 PM

Re: Remote sky mini box not working

The error message is " there is an issue with the connection between this Mini Box and your Sky Box. 

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This message was authored by: GD1

Message posted on ‎21 Jun 2023 05:15 PM

Re: Remote sky mini box not working

Posted by a Superuser, not a Sky employee. Find out more

@Osbert  Have you tried these steps?  https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fixing-mini-connectiv...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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