Remote not working

[MaryZack]

Hi. The number "2" button on my brand new SkyQ remote doesn't work. Every other button seems to work fine. I've had SkyQ for about two weeks so all of my equipment including the remote is brand new. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147