26 Mar 2023 11:28 AM
Hi my remote is not working
26 Mar 2023 11:29 AM - last edited: 26 Mar 2023 11:30 AM
Posted by a Superuser, not a Sky employee. Find out more
@Savikar wrote:
Hi my remote is not working
Hi @Savikar
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
Failing that
Check out the following link.
Click still need help and then click get in touch after ticking the box that you have tried online help. This will lead you to a form for free remote replacement.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
26 Mar 2023 11:30 AM
Posted by a Superuser, not a Sky employee. Find out moreYou'll have to give us more information. Meanwhile see if this link helps.
https://www.sky.com/help/articles/sky-q-remote-help
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