0

Discussion topic: Remite

Reply
This message was authored by Savikar This message was authored by: Savikar

Remite

Hi my remote is not working 

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: Remite

Posted by a Superuser, not a Sky employee. Find out more

@Savikar wrote:

Hi my remote is not working 


Hi @Savikar 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

 

Failing that

Check out the following link.

Click still need help and then click get in touch after ticking the box that you have tried online help.   This will lead you to a form for free remote replacement.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Remite

Posted by a Superuser, not a Sky employee. Find out more

@Savikar 

You'll have to give us more information. Meanwhile see if this link helps.

https://www.sky.com/help/articles/sky-q-remote-help 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion