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Discussion topic: Remite

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This message was authored by Savikar This message was authored by: Savikar

Remite

Hi my remote is not working 

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This message was authored by oldfella This message was authored by: oldfella

Re: Remite

Posted by a Superuser, not a Sky employee. Find out more

@Savikar wrote:

Hi my remote is not working 


Hi @Savikar 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

 

Failing that

Check out the following link.

Click still need help and then click get in touch after ticking the box that you have tried online help.   This will lead you to a form for free remote replacement.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Remite

Posted by a Superuser, not a Sky employee. Find out more

@Savikar 

You'll have to give us more information. Meanwhile see if this link helps.

https://www.sky.com/help/articles/sky-q-remote-help 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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