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Discussion topic: Reminder button

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This message was authored by: MGRP

Reminder button

Bring back the reminder button on my sky Q box. It was a very useful tool on the old sky D box'

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This message was authored by: Daniel0210

Re: Reminder button

Posted by a Superuser, not a Sky employee. Find out more

@MGRP 

It has never been on Sky Q and has been discussed hundreds of times on here. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn

Re: Reminder button

Posted by a Superuser, not a Sky employee. Find out more

@MGRP wrote:

Bring back the reminder button on my sky Q box.


Hi @MGRP   Very difficult to bring back something that has never existed (or ever will be) on Sky Q.

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This message was authored by: MGRP

Canelation

I'm tempted to cancel my Sky Q account. Because there is no reminder button available.

This message was authored by: Daniel0210

Re: Canelation

Posted by a Superuser, not a Sky employee. Find out more

@MGRP 

A bit drastic in my opinion. 

To fully cancel your TV subscription, if your minimum term has ended you’ll need to give Sky the required 31 days notice. Note that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

See the below link
https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/...

Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include a phone number, an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn

Re: Canelation

Posted by a Superuser, not a Sky employee. Find out more

@MGRP wrote:

I'm tempted to cancel my Sky Q account. Because there is no reminder button available.


Hi @MGRP   Just record everything, I rarely watch anything live nowadays, apart from Sport where reminders would be a complete waste of time. Who wants to be reminded that an hour of prattle is about to start.

This message was authored by: TimmyBGood

Re: Canelation

Posted by a Superuser, not a Sky employee. Find out more

@MGRP wrote:

I'm tempted to cancel my Sky Q account. Because there is no reminder button available.


Within the cooling off period you can of course do so if you wish, but it's not possible to revert to Sky+ HD.

 

Q is now very nearly a decade old, and will never get Reminders.

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